Frequently Asked Questions

WHAT TO EXPECT
Our goal is to treat each patient with respect and like a member of our own family. We provide state of the art focused ambulatory surgical services in a caring and compassionate environment. Our primary concern is your health and safety.

For your safety, please have a responsible adult able to accompany you home after the procedure. Please wear comfortable and loose fitting clothing. We will ask you about any known food or drug allergies you may have. We will also ask you to sign a routine Informed Consent to indicate that you have been made aware of the risks, alternatives to, and possible complications of the procedure.

You will likely receive sedation during your procedure. This means you will most likely feel drowsy afterwards. After the procedure, you will rest comfortably in the center where we can answer any questions you may have and provide further instructions.
Sometimes it is necessary to remove a polyp or take a biopsy during the procedure. In those instances, specimens are sent to a lab for analysis.

Charges for your procedure:
Depending upon your insurance plan, you may receive several bills as a result of the many specialists supporting your procedure. These may be from:

• ‘Villages Endoscopy & Surgical Center’ (for the facilities, equipment, supplies, staff, etc.)
• Your Physician
• The laboratory (for any tests done because of your procedure)
• An Anesthesia provider who managed your care

For billing inquiries, please contact the central billing office at 1-877-579-4572.

What to Bring

• You will need to bring your insurance card(s)
• Your driver’s license or a current State issued picture ID.
• A copy of your advance directive (if applicable)
• A copy of your Power of Attorney paper (if applicable)
• Any educational material or post surgery medication provided by physician office